Our Story
Our plucky little consultancy is the result of Mike Element’s extensive experience helping some of the largest companies in the world be better at communication and client engagement.
It occurred to Mike that it makes no difference if we are talking about a multibillion-dollar international corporation or a one-person business operating out of a garage; in some very specific areas the rules for success are the same.
They specifically have to do with communication and customer experience.
Two areas that we often take for granted that we are doing right…. but are often hard to objectively assess and measure. We will give you the tools to achieve both.
We have programs and processes that can help any sized business achieve success and growth.
Mike Element
Co-Founder
Mike has an outstanding track record of excellence in a variety of industries which highlights his ability and knowledge when it comes to sales performance, customer satisfaction and leadership. Mike’s presentations are entertaining and relevant to a broad audience in the business world. Sales people “get it” straight away when they hear what Mike has to say, but it’s particularly interesting the reaction of audience members that are not sales people in the traditional sense; they are often surprised how enlightening and valuable they find what he has to share.
Sandii Element
Co-Founder
Sandii’s professional background is a unique mix of broadcasting, retail and customer service experience. For clients this means a confident and professional presenter who knows her stuff and delivers every time. For her audience it means they will learn and be motivated in a fun and professional environment that is all about growing their skillset and creating positive change….and having some laughs along the way.
Eddie Stowers
Consultant
Eddie is an extremely experienced trainer / facilitator developing and delivering programs in sales, management, leadership and coaching. He has worked with diverse organisations over three decades, across Australia, New Zealand, Asia and the UK.
Nicole Wilson
Consultant
Nicole is experienced and passionate in helping people succeed. She works with people, teams and organisations who want to do better and be better.
Nicole inspires people into action and supports their journey with a robust toolkit of sophisticated principles expressed in simple ways.
Contact Us
Your opinions are important to us. Whether it is a simple question or a valuable suggestion, we are here 24/7. You can call us by phone or email us directly.